Terms and Condition

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1. Welcome to Remove & Delivery

Thank you for choosing Remove & Delivery. These Terms and Conditions (“Terms”) outline your rights and responsibilities
when using our website, booking our services, or interacting with our team. By accessing our site or placing an order,
you agree to be bound by these Terms.

If you have any questions, you can contact us at 01-840 7583.

2. What We Offer

We provide professional, flexible moving and logistics services in Dublin and across Ireland. Our core services include:

  • House Removals
  • Office Moving
  • Furniture Removals
  • Appliance Removals
  • Delivery Service
  • Storage Facility (short- and long-term)

Each service is tailored to your needs and subject to availability. Availability may depend on location, time of year, or operational capacity.

3. How to Book & Pay

Bookings can be made through the following channels:

After booking, you will receive a confirmation message. Payment is due upon completion of the service unless
agreed otherwise. Accepted payment methods include:

  • Debit and credit cards
  • Bank transfers
  • Selected digital wallets

4. Cancellations & Rescheduling

  • Cancellations made at least 24 hours before the service are eligible for a full refund.
  • Late cancellations may incur a cancellation fee of up to 50%.
  • Rescheduling is free if requested at least 12 hours in advance.

5. Handling & Insurance

We take great care in moving your items, but Remove & Delivery is not liable for:

  • Items not packed properly by the client
  • Pre-existing damage
  • Fragile or valuable items not declared before the move

Our services include limited liability insurance. Additional insurance is available upon request for valuable goods.

6. Data Protection (RODO / GDPR)

  • We only collect data necessary for processing your request (e.g. name, phone, email, addresses).
  • We never sell or share your data with third parties, unless legally required.
  • You can request access to, modification of, or deletion of your personal data at any time.

7. Marketing and Communication

By submitting a form on our website, you may consent to receive updates, offers, and service-related communications from Remove & Delivery.
You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

8. Customer Responsibilities

  • Ensure accessibility to pick-up and drop-off locations
  • Inform us about stairs, lift access, or parking restrictions
  • Notify us in advance about items requiring special handling or disassembly

9. Legal Information

These Terms are governed under the laws of Ireland. Any disputes will be resolved in accordance with Irish jurisdiction.

10. Company Details

Company Name: Remove & Delivery
Office Address: Unit 7, Block 660, Greenogue Business Plaza, Rathcoole, Co. Dublin
Support (24/7): 01-840 7583
Email: office@remove.delivery
Website: https://remove.delivery